Download and run the eduroam software

1. Double-click the .exe file to launch the installer.
2. When prompted for your "User credentials," enter your FULL UCInetID@uci.edu in the username field. Enter your UCInetID password in the password field and then enter it a second time in the next field.
3. Select Install to begin the installation.
4. You'll be prompted to install an additional piece of software named GEANTLink. Select OK to install it. After a few moments, the installation will finish.

Connect to the eduroam network

After the installer completes, follow these steps to connect to the eduroam network.

1. Select the Wireless Network icon in your system tray and then select eduroam, and then select Connect.
2. You are now connected to eduroam!

Troubleshooting

If you're not getting prompted after the installer completes, then select the eduroam network while you're on campus and select Connect. Log in with your UCInetID@uci.edu and your password and then Connect. If it fails to connect, uninstall the profile and try again.

In every instance we've seen, it's usually the credentials were entered incorrectly during the install or when you click the eduroam network and click Connect. Uninstalling and reinstalling and making sure you type your credentials carefully are the only solution. Unfortunately, the installer is very unforgiving so you won't know immediately if you mistyped something.